Privacy Policy - Nest Genomics

Privacy Policy

Last Updated: May 2024

Introduction

We at Nest Health Inc. ("Nest," "we," "our," or "us") respect your privacy.

This policy describes how we collect, process and hold your personal information if and when you visit or use our website (located at www.nestgenomics.com) (" Website"), the "Nest Genomics" mobile application (" App"), or our services made available through our web-platform (at https://nestgenomics.com) (" Web-Platform") (the Website, App and Web-Platform shall be referred collectively herein as the " Services").

Our mailing address is 9450 Sw Gemini Dr, Pmb 73938, Beaverton, OR 97008.

Our Services serve as a decision support tool in connection with diagnosing your health condition and/or creating tailor made care plans for you, based on your genetic testing data.

Our customers typically are health care providers, physicians, genetic counselors, healthcare research institutions and health insurance companies (collectively, " Providers").

This Privacy Policy does not apply to PHI that we collect, use, and disclose in connection with our Services. The processing of PHI is covered by the Privacy Policies of the Providers under the Health Insurance Portability and Accountability Act (" HIPAA").

If Providers have their own Business Associate Agreement (" BAA"), we process PHI in accordance with such BAAs.

If you have any questions, please contact us at privacy@nestgenomics.com.

OUR WEBSITE AND PRODUCTS ARE INTENDED FOR USE BY INDIVIDUALS LOCATED IN THE UNITED STATES OF AMERICA AND AUSTRALIA ONLY. USERS FROM THE EUROPEAN UNION AND OTHER REGIONS ARE NOT PERMITTED TO USE OUR SERVICES.

Personal Information That We Collect

When you browse through our website, log-in to our Web-Platform or App, or otherwise use any of our Services, we may collect your personal information including your name, phone number, mobile number, physical address, email address, company name, IP address, device info, and browsing history.

All personal information that you provide to us must be true, complete and accurate. If you provide us with inaccurate data, we may record this.

You do not need to provide us with any personal information to browse through our Service. However, we may still automatically collect certain information as described below.

Data That We Automatically Collect or Collect Through Service Providers

When you visit our Website, Web-Platform or App, we or third parties on our behalf (" Service Providers") automatically collect and store information about your device and your activities. This information could include your computer or other device's unique ID number, technical information about your device, preferences and settings, and statistical data about your browsing actions.

Analytics

We may use Service Providers to monitor and analyze the use of our Service, such as:

Google Analytics

Google Analytics is a web analytics service that tracks and reports website traffic. More information on Google’s privacy practices can be found at Google Privacy Terms.

AWS CloudFront

CloudFront is a web service operated by Amazon Web Services, Inc. For more information, visit Amazon Privacy Policy.

Mixpanel

Mixpanel is provided by Mixpanel Inc. For more information on data collection, please visit Mixpanel Terms of Use.

Marketing Communications

We may use your personal information to send you marketing communications, which may include newsletters, blog posts, and information about new products and services. You can choose to no longer receive marketing communications by contacting us or by opting out from a marketing email.

Why We Process Personal Information

We will use your personal information to comply with our contractual obligations, supply you with the requested services, and for legitimate interests including customer service, regulatory and legal purposes, and contacting you about changes to this policy.

Sharing Personal Information

We will never sell, rent or trade your personal information. We may share it with third parties only as permitted in this Privacy Policy. This includes sharing personal information with our customers and third-party service providers.

Security

We shall process your personal information in a manner that ensures appropriate security of the personal information using appropriate technical or organizational measures.

All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology. You are responsible for keeping your password confidential.

Retention

If you register with us, we shall retain your personal information until you close your account or until we no longer need it for the purposes it was provided. If you receive marketing communications, we shall retain your personal information until you opt-out.

General

If any provision of this Privacy Policy is held by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be construed to reflect the intentions of the parties, and all other provisions shall remain in full force and effect.

The Services are intended for individuals over the age of eighteen (18). If we collect information of an individual under sixteen (16), we will take steps to delete the information as soon as possible.

Cookies

A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. Our Website and Services use cookies to recognize you when you return and personalize your settings and preferences. You can modify your browser settings to control cookie acceptance.

Cross-Border Transfer of Personal Information

We may share personal information with our employees, consultants and third-party service providers outside your country but only for purposes of performing the services for which you provided your personal information.

Your Data Protection Rights under CalOPPA and CCPA

To the extent applicable, we agree to: